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The Information We Collect and How We Use It

We receive and store information from you when you create an account on our site, place an order, subscribe to our emails, or fill out a survey or form. For example, when registering for an account or ordering, you may be asked to provide your name, email address, mailing address, phone number, or credit card information.

We use the information you provide to:

  • Respond to your requests and process transactions
  • Improve our website and customer service
  • Personalize your experience
  • Communicate with you
Like most websites, we use cookies and similar tracking technologies to recognize your device, improve your experience, and track general visitor information. Cookies help us remember your login details and the items in your cart for your convenience on future visits. We also collect general data such as internet service provider, IP addresses, browser type, and operating system to enhance our website. You can disable cookies via your browser settings, though we recommend leaving them on to fully utilize our services. Alternatively, you can contact us to place an order if you prefer to disable cookies.

How We Protect Your Information

We protect your information during transmission using Secure Sockets Layer (SSL) technology, which encrypts your sensitive data, including credit card information, during order processing. While you can store your credit card information for repeat purchases, we do not store your private financial details on our servers. Such information is kept confidential by our payment gateway provider.

Information Disclosure to Outside Parties

We do not sell, trade, or otherwise disclose personally identifiable information collected through our website to unaffiliated outside parties, except for those who assist us with website and e-commerce functions, such as processing payments and delivering packages. These trusted providers have access to personal information needed to perform their functions but may not use it for other purposes.
Non-personally identifiable visitor information may be shared with outside parties for marketing and advertising purposes. We may release account and other personal information when necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of Tshay, our users, or others. This includes exchanging information with companies and organizations for fraud protection and credit risk reduction. We do not disclose personally identifiable information for commercial purposes in violation of this privacy policy.

Your Consent

By using our website, you consent to our Privacy Policy

Revisions to Our Privacy Policy

We reserve the right to update and revise this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
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