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By making a purchase from Tshay, you acknowledge, understand, and agree to adhere to the following terms and conditions. We strive to ensure your shopping experience is seamless and enjoyable. Please review the terms & conditions below before placing your order.

Domestic Shipping:

We ship across India. Orders typically arrive within 20-25 days from the date of placement. You will receive an email, a WhatsApp notification, and a tracking link when your order is shipped. If you’ve requested a custom order, please allow an additional 5 working days for delivery. Please contact our customer service at +91 6006702654 before placing your order to check availability.

International Shipping:

For international deliveries, please contact us at surbhimittal@tshay.in. Orders are expected to arrive within a month. For more details, you can connect with us at care@tshay.in.

Order Status

You will receive an order confirmation via email and SMS once your order is placed. Further updates regarding the status of your order will be sent to you via email. Please ensure you provide accurate contact details and email addresses for us to reach you. If you do not receive updates about your order, please reach out to us at care@tshay.in or +91-6006702654.

Order Tracking

Once your order has been dispatched, you'll receive an email/SMS with your Tracking ID number and the name of the courier partner. You can use this Tracking ID to track your order. (Note: You will also receive shipping updates on your phone/email if you provided your contact details at the time of purchase.)
Please contact us for any further queries. Happy Shopping! Love,
Team TSHAY
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